
Google’s Latitude application has not seen the same level of excitement as some of the other location based networking applications; foursquare, Gowalla, and more recently Facebook. Many have already written the service off as a failure, but I believe they are wrong.
In his recent blog post, Google Latitude for iPhone is a Big Disappointment, Marshall Kirkpatrick describes the recent launch of the official Latitude iPhone App as “a real let down”. Whilst I’d tend to agree with a many of the observations he makes about the iPhone App, I disagree with his conclusions about Latitude.
I believe the core Latitude service to be sound, but Google needs to clarify the direction it intends to take the Latitude service and work on encouraging developers to build Latitude applications if it is to avoid sending Latitude to the same fate as Wave. The following are essential to the success of Latitude:
- Increase sources of location information:
- Phones (real-time)
- Check-In Apps (point in time)
- Browser Location (point in time)
- Runkeeper, Nike+, etc. (historic)
- Flickr (historic)
- GPS Import (historic)
- Increase sharing options:
- Twitter, Facebook, etc.
- Check-In Apps
- Blogs
- Flickr
- Improve granularity of privacy controls.
- Provide push notifications to authorised Apps.
- Provide clarity around what Latitude is.
The Google Latitude service provides a great way to maintain a history of a user’s physical location, a service that doesn’t appear to have been offered by anyone else. The benefits to Google, a data company, are mind boggling. Location history can be used to better understand user lifestyle and to increase awareness on how we interact with each other and the world around us. In an age where we know browsing history, purchase history, and contact history, location is a missing dimension in the behavioural analytics game. To understand what might be possible, have a look at the Latitude dashboard after a couple of weeks of use. It has determined that I took a flight on Monday just from my location updates alone. The benefits to Google are clear.

Where Google have struggled is persuading users they need to pro-actively share their location. After all, what benefit do users get in return for providing their location? To me, this comes from integrating Latitude with other applications. Much like the way the success of Twitter was largely down to the success of the client applications, the success of Latitude lies in the hands of application developers. The number one focus of the Latitude team should be on encouraging application developers to build off the core Latitude service. This alone would enable three out of the five essentials identified above.
Yes, the iPhone App may be a little rough around the edges, but the iPhone App is only a small part of the Latitude offering. Latitude is a great platform, but as with any platform, it is encouraging others to build off it that is the key to success.
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